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Integrating CMMI SVC and ISO 20000-1

The Capability Maturity Model® Integration for Services (CMMI-SVC) is a collection of best practices for service providers.  It provides a five level maturity framework for process improvement. Service provider organizations follow this model as a road map for...

Posted by Kristin Nauman on Wed Jan 11, 2012, 8:46 AM
New ISO IEC 20000-1: Alignment with ISO 27001

 “We need ISO 20000 and ISO 27001, which one should we get first?”  - I hear this question very often these days. This is a very intriguing question. In my opinion, these two standards are closely linked and should...

Posted by Subrata Guha on Tue Jan 10, 2012, 11:12 AM

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