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- DQS Best

eSCM-SP^SM - Roadmap for Successful Sourcing

The eSourcing Capability Model for Service Providers (eSCM-SP) was developed by the IT Services Qualification Center (ITsqc) at Carnegie Mellon University. This is a "best practices" model that provides a framework for the sourcing service providers to manage risks and improve their service capabilities across the sourcing lifecycle.

eSCM-SP provides a three dimensional model. These dimensions include: sourcing lifecycle, capability areas and capability levels. The following diagram illustrates this three dimensional model. For more information on the model, please visit
www.itsqc.org

©ITsqc

UL DQS Inc. is one of only a few organizations authorized by the ITsqc to provide evaluation and training services.

SM: eSCM, SEI are service marks of Carnegie Mellon University

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Report Violation

UL DQS Inc. is committed globally to sustainable success of companies by means of value-added assessments and certifications of management systems and related processes. Legal compliance and fair business practices are most important to us, as they form the basis for lasting and trustful business relationships.

All employees, business partners and customers, who would like to report potential violations of internal guidelines, legal requirements or Code of Conduct principles, can submit a report to the whistleblower webpage of DQS-UL group here. Confidentiality is guaranteed in all cases.

With our portal, we try to minimize potential damages from misconduct and legal violations. Please report any potentially damaging behavior to us, e.g., behavior that may lead to damage to assets or our reputation.

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Please do not use this system for customer enquiries or complaints, or to ask questions about products or services provided by DQS UL group. We are unable to process such requests through this portal.

In the event that you would like to remain anonymous, do not submit any personal information, including your name or relationship to the offender. Do not submit any information that can be traced back to you. However, we encourage personal identification. Your report will be treated confidentially in any case.

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